Create an Account and Open the User Dashboard
Use the “Start Free” option below to open the VPNPan user dashboard's account creation page. No email required—just a username and password. Follow the prompts to choose a username and set a unique password, then check that both entries match before submitting. Save your login details in a password manager, and don't reuse an important password from another site. Sign out when you're done on a shared device.
Once you're done, follow the dashboard prompts to access your account. If you already have an account, use the “Log in” option in the navigation instead of creating another one. Take a moment to locate the account overview, plans, client downloads, and support tickets: the overview shows your subscription status, plans are where you choose your data package, client downloads provide the software, and tickets are for requesting help.
Being able to open the dashboard only means your account is ready to use; it doesn't mean your device is connected to an international route. Next, check your plan status, add the subscription to your client, and connect. If you see an error, first check your username or password as prompted, and avoid repeated submissions. If you can't continue, see the Help Center's account and subscription guide.
Choose a Plan and Check Your Subscription Status
Open the plans section in the user dashboard and choose a tier based on how often you use the service and how much data you need. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the activation date. The basic allowance may be enough for text-based questions and browsing. If you often upload files, generate images, or stream video, factor in that usage rather than choosing based only on the number of devices.
If your usage is occasional, compare the non-expiring data packages: ¥158 for 300GB, ¥358 for 1000GB, and ¥658 for 3000GB, valid until used. The main difference between monthly subscriptions and data packages is how you use the data; a data package does not replenish each month. Check the order details shown in your dashboard. For a full comparison, see the plans and pricing page.
Once you've chosen a plan, check its name, price, and data allowance, then pay with Alipay, WeChat Pay, or USDT as shown on the order page. After payment, return to the user dashboard and check that the order is complete and the subscription is active in the overview. Don't assume activation just because the payment page has closed. If the status hasn't updated, refresh the order and overview before placing another order.
There is no limit on the number of devices connected at the same time, but data isn't unlimited, so account for usage across all devices. If you upgrade a monthly subscription mid-cycle, the price difference is converted into remaining days. VPNPan offers a 7-day refund policy; see the refund policy for how to request one. Once your subscription is active, continue to the import details.
Get Your Subscription from the Account Overview
Return to the account overview in the user dashboard. Check your current plan and data status, then find the subscription import or copy-link option. The subscription link lets your client retrieve server configurations; it is not the URL for logging in to the website or the address of an individual server in a particular country. Copying the dashboard URL from your browser's address bar usually won't give you a server list.
If the dashboard offers one-click import for your client, install and open the client first, then click Import. Your browser may ask permission to open the app; check that it's the client you just installed before proceeding. If nothing happens, copy the link instead. In the client, look for “Subscription,” “Configuration,” or “Import from link,” then paste the full address and save it.
Don't edit or remove any parameters at the end of the link, and don't add notes before or after it. Then update or refresh the subscription and wait for the client to retrieve the configuration. Once successful, you should see available servers or configuration names. If you only see a saved confirmation but no server list, check the update result before connecting.
Install and Import into the Client for Your Platform
Choose your operating system in the client downloads section of the user dashboard. Clients for Windows, macOS, Android, and Linux are available after logging in; the iOS download option requires a purchased, unexpired plan. VPNPan supports Windows / macOS / iOS / Android / Linux. You can use the same subscription on different devices, but you must install the client and import the subscription separately on each one.
Use the client recommended in the dashboard for managing subscriptions and servers, and avoid installing several unfamiliar tools at once. The platform guides below cover the setup flow; menu names may differ in your version. Linux users can follow the instructions for their client in the dashboard. For command-line and developer environment proxy setup, see the AI Tools guide.
Windows: Import the Configuration and Enable the System Proxy
Choose the Windows desktop subscription client in the dashboard, install it as prompted, and launch it. Open the configuration or subscription manager and use one-click import if available. To import by link, add a remote subscription, paste the address copied from the overview, and update it. Once the server list appears, select the configuration you just imported rather than an empty or outdated one.
Next, choose a server and enable the system proxy or the connection method recommended by the client. Simply opening the app doesn't necessarily route browser traffic through a server. If the client offers a network mode that needs extra permissions, check the dashboard instructions to see whether it's necessary; you don't need to enable every option just for more features. Leave the client running and continue to the connection check below.
macOS: Grant System Permissions and Select an Active Configuration
Choose the macOS desktop client in the dashboard, install it, and follow the system prompts to open it. If macOS asks you to confirm network permissions, check the app's source and name before granting access as instructed by the client. If you can't open the app or see a permissions warning, don't disable system security settings; see the Help Center's connection and troubleshooting guide.
Add the remote link in the client's configuration or subscription section, save and update it, then set it as the active configuration. Once the server list appears, enable the system proxy or the connection method recommended by the client. If you've used other network tools, disable their proxy settings first, then check the current client's status to avoid overlapping configurations that make results hard to diagnose.
Android: Import the Subscription and Allow the VPN Connection
Choose the Android VPN client in the dashboard and install it by following the system prompts. Open the app, add the link from the dashboard in the subscription or configuration section, then update it and select an active configuration and server. The first time you connect, Android may ask for permission to set up a VPN connection. Check which app is requesting access and confirm, then return to the client to check its connection status.
If the connection often drops when you switch apps or lock the screen, check your system's battery settings and allow the background activity the client needs. Don't change a lot of system settings at the outset; complete the import and initial check first, then troubleshoot specific issues. If another VPN connection is active on your device, disconnect it before letting this client take over.
iOS: Get the Client from the Dashboard and Add a VPN Configuration
First, confirm in the user dashboard that your plan has been purchased and hasn't expired. Then open the iOS client option and follow the dashboard's App Store instructions to get a client that supports subscriptions. Don't search for an alternative based only on a similar name, as it may not be compatible. If the dashboard says the download option isn't available, return to the account overview and check your plan status.
After installation, use one-click import in the dashboard to open the client, or paste the link in the app's subscription, configuration, or import-from-URL section. Once the update is complete, choose a server and connect. Allow the VPN configuration when prompted by iOS and grant any required permissions on your device. Seeing the VPN status on your device is only one part of the connection check; open the site you want to use and confirm it works.
Connect to a Server and Verify Access
Make sure the subscription has updated and the current configuration is selected, then choose a suitable region from the server list and connect. VPNPan offers 100+ countries / 250+ servers. See the server and route guide to choose based on your needs. For the initial setup, stick with one server while you test the connection. Switching repeatedly between import, permissions, and server selection makes it hard to identify the cause of a problem.
Check that the client shows Connected and that the system proxy or VPN is enabled as expected. Then reopen your browser and visit the site you want to use. To test an AI tool, open ChatGPT, Claude, or Gemini and submit a normal request, assuming you already have the required account and access. Check that the page loads and continues to respond. A page loading, a successful login, and working features are separate things to verify.
Don't rely only on the client's connection indicator, and don't treat a change in page language as proof of your apparent location. If a service still says it's unavailable in your region, check its current regional rules and confirm that your selected exit location is supported. A network connection doesn't replace account eligibility, paid access, or content rights. Streaming services should also be checked against their platform rules and the specific exit location.
If verification fails, disconnect the client and confirm your local network can still reach commonly used websites. Then reconnect and check that the subscription updated, your plan is active, and the system proxy or VPN is enabled. If only one website has a problem, keep your current settings and check the site's message. If nothing works, try another server and make sure no other proxy tool is running at the same time.
Once everything works, keep this configuration. If the server list changes later, update the subscription in your client. When asking for help, note your operating system, client name, error message, and which step the issue occurred at. Hide your subscription details in screenshots, then submit a support ticket in the user dashboard. For more troubleshooting, see the Help Center. For differences between AI websites, APIs, and IDE extensions, see the AI Tools guide—there's no need to configure every use case during the initial setup.