Service Scope
VPNPan provides subscription services for accessing AI tools and accelerating cross-border network connections, with 100+ countries / 250+ routes and support for Windows / macOS / iOS / Android / Linux. Clients, subscription details, and available routes are provided through the user panel; the panel shows the options currently available.
This service provides network connectivity only. It does not include accounts, memberships, content licenses, or API quotas for third-party platforms. Regional policies, account reviews, and eligibility for third-party services are determined by those platforms. A connected route does not grant permission to access a platform.
Accounts and Subscriptions
No email address is required; you can register with a username and password. Keep your login credentials and subscription details secure. Do not publish subscription addresses, sell accounts, resell traffic, or share accounts or subscriptions with others. If credentials are exposed or you notice unusual activity, change your password promptly and submit a ticket through the user panel.
There is no limit on the number of devices that can be online at the same time. This applies to devices owned or managed by you and does not authorize distributing the service to other users. Check background connections and traffic usage on each device. You are responsible for activity conducted through your account.
Monthly subscription traffic resets each month on the activation date. If you upgrade mid-cycle, the price difference is converted into the remaining days. Traffic packages remain available until used and never expire. See the Pricing page for package prices and traffic allowances. Before placing an order, check the package name and order details in the panel.
Acceptable Use
You must comply with the laws and regulations applicable where you are located and to your activities, as well as the terms of service of any platforms you access. You may not use this service for unlawful purposes, including cyberattacks, fraud, violations of others' privacy or intellectual property, distribution of illegal content, or unauthorized access to or disruption of information systems.
Do not interfere with routes or other users' normal use through automated abuse, malicious requests, or other actions. You are responsible for confirming that you are legally authorized to access content and perform actions. VPNPan network connectivity does not replace your legal obligations.
Availability and Scope of Responsibility
Connection quality depends on your local network, device settings, carrier routing, exit routes, and the status of third-party platforms. Maintenance, troubleshooting, or route adjustments may temporarily interrupt some connections. VPNPan does not guarantee connections to every destination or platform at all times and locations, or promise a fixed speed.
If you encounter an issue, first check your subscription status, client configuration, and any messages from the destination platform. Keep relevant error details and report the issue through a user panel ticket. Hide passwords, subscription credentials, and other sensitive information when submitting materials.
Third-party platforms are responsible for account bans, traffic restrictions, content changes, or account actions they take. Any assessment of loss or liability should consider the actual cause and applicable law. These terms do not exclude service responsibilities that cannot legally be limited or waived, or restrict rights you are entitled to by law.
Restrictions and Account Termination
If VPNPan finds resale or sharing, unlawful use, attacks on services, exposed credentials, or similar issues, it may restrict relevant connections, suspend a subscription, or terminate an account according to the impact. If you dispute an action, you may submit an explanation and supporting materials by ticket for review.
Account restrictions or termination do not remove lawful obligations that arose earlier. Orders and refund matters remain subject to applicable policies and laws. You may request a full refund without stating a reason within 7 days of your first payment. For details on how to apply, read the Refund Policy.
Changes and Contact
If service changes or legal requirements make updates necessary, VPNPan will publish revised terms on this page and update the date at the top. Important changes affecting usage rights will be announced on the site or through the user panel. Changes will not retroactively remove rights you have already acquired under applicable law.
If you have questions about these terms, contact us by ticket before continuing to use the service. If you disagree with a revision, you may stop using the service and request resolution of any outstanding matters. See the Privacy Policy for information about how personal data is handled.